At Fields, we are passionate about providing outstanding service and are happy to help with any queries you may have.

Shop your way

Explore our full collection online with fast, convenient delivery. Need a hand? Our Customer Happiness Team is here to help – see below how to get in touch.

· Visit us in-store and get expert advice from our team
· Book a one-to-one appointment in-store or virtually
· Use Click & Collect at any Fields location

Getting in touch

You can contact our Customer Happiness Team:

· Email: sales@fields.ie
· Phone: 015392000

Hours: Monday to Friday, 9 AM–5 PM (excluding public holidays in the UK and Ireland)

Stores location & contacts

Find a store and their respective contacts on our Store Locator.

Credit Card Payment Support

Here are a few things to check if you’re having difficulty at checkout:

1. Make sure your card is enrolled in 3D Secure with your bank.
2. Double-check your billing name and address – avoid using special characters.
3. Use your mouse to click between fields rather than the Tab key.
4. Or try a different payment method, like PayPal.

If you are still experiencing difficulties, our Customer Happiness Team is here to help – see above for contact options.

Returns by post

You’ll find everything you need to know in the Returns Procedure section on our returns page.