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Contact Us

At Fields we are passionate about providing outstanding customer service and are happy to help with any queries you have.

Visit or call your local store
Drop into one of our 14 stores or call the stores directly to speak to one of our highly trained jewellery and watch experts.
Find a store and their respective phone numbers

Online order enquiries
Call us on +353 1 477 9043, Monday to Thursday 8.30am-5pm, 8.30am-2pm Friday. You may also email [email protected].

Web Chat
You can chat to our diamond, jewellery and watch experts live online at Jane, Janice and Vicky are happy to help you with any of your questions and queries and they can also assist you in picking the perfect product for friends, for family, for you or for love from Fields the Jeweller. They are available online every Monday to Thursday 8:30am - 4:00pm and every Friday 8:30am - 1:00pm with a wait time of no more than five minutes. They will be offline between 1:00pm - 2:00pm Monday to Thursday, however you can still leave them a message on the web chat form and they will endeavour to respond to you within one hour.

Call us
Call our Head Office on +353 1 477 9000, Monday to Thursday 8.30am-5pm, 8.30am-2pm Friday.

Email us
Complete our online form below to send an email to our Customer Service team. If you are contacting us about your order, please include your order number in the comment's section below. This would help us to process your query as quickly as possible.

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