Contact Fields

Contact Information

What's on your mind?

At Fields we are passionate about providing outstanding customer service and are happy to help with any queries you have.

Shop at Fields the Jeweller

  • Shop in-store with the assistance of our highly trained staff
  • In-Store Consultation - no appointment neccessary!
  • Click & Collect operating in all Fields locations
  • Shop Online with fast and convenient delivery to your door
  • Live chat online for any product queries or for online shopping assistance

Help with Credit Card Payments

If you are experiencing difficulties during checkout paying with your credit card, please try the options below:

  • Check that you are enabled for 3D Secure with your bank
  • Check that your billing name and address is correct and does not contain any special characters
  • Avoid using the ‘Tab’ button to change between fields – click on each field to enter your details
  • Use an alternative payment method such as Paypal

  • If you are still experiencing difficulties, please contact our Customer Happiness Team through the Contact Us options on this page.


Find a store and their respective phone numbers on our Showroom Locator

Online order enquiries

Call us on 01 539 2000, Monday - Saturday from 9:00 am to 5:00pm and Sunday 12:00pm - 5.00pm. You may also email

Call us

Call our Head Office on 01 539 2000, Monday - Saturday from 9:00 am to 5:00pm and Sunday 12:00pm - 5.00pm.

Email us

Complete our online form above to send an email to our Customer Service team. If you are contacting us about your order, please include your order number in the comment's section below. This would help us to process your query as quickly as possible.