At Fields we are passionate about providing outstanding customer service and are happy to help with any queries you have.
Visit or call your local store
Drop into one of our 14 stores or call the stores directly to speak to one of our highly trained jewellery and watch experts.
Online order enquiries
Call us on +353 1 539 2084, Monday to Friday 9:00am-5pm. You may also email firstname.lastname@example.org.
You can chat to our diamond, jewellery and watch experts live online at www.fields.ie. Catriona and Vicky are happy to help you with any of your questions and queries and they can also assist you in picking the perfect product for friends, for family, for you or for love from Fields the Jeweller. They are available online every Monday to Friday 9:00am - 5:00pm with a wait time of no more than five minutes. They will be offline between 1:00pm - 2:00pm Monday to Friday, however you can still leave them a message on the web chat form and they will endeavour to respond to you within one hour.
Call our Head Office on +353 1 539 2000, Monday to Friday 9:00am-5:00pm.
Complete our online form below to send an email to our Customer Service team. If you are contacting us about your order, please include your order number in the comment's section below. This would help us to process your query as quickly as possible.