Your additional 10% off your Privilege Club discount in your birthday month entitles you to a total:
Redeeming your discount online:
Redeeming your discount in store:
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The following additional terms also apply to your use of the Website:
We may update the Website from time to time and may change any part of the content at any time. We do not guarantee that the Website, or any content on it, will be free from errors or omissions.
You may not use the Website:
If you are uploading content to the Website, the content must:
If you are uploading content to the Website, the content must not:
We are the owner or the licensee of all intellectual property rights on the Website, and the material published on it including all software, design, text, images, photographs, illustrations, audio clips, video clips, artwork, graphic material and other copyrightable or otherwise legally protectable elements contained therein, and the selection, sequence, "look and feel" and arrangements. All such rights are reserved.
Whenever you make use of a feature that allows you to upload content to the Website, or to make contact with other users of the Website, you must comply with the standards set out in section 3.6 (Acceptable Use) above. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of this warranty.
Certain content, products, and services available via the Website may include materials from third parties and we may provide links to certain third-party websites. We have little or no control over and are not responsible for examining or evaluating the content or accuracy of any such third-party material or websites. We therefore do not warrant, endorse or accept any liability or responsibility for any third-party materials or websites, or for any other materials, products or services of third parties. Links to other websites are provided solely as a convenience to you and you access such websites at your own risk.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, delict (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
Please note that we only provide the Website for domestic and private use. You agree not to use the Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.
This website, www.fields.ie (the “Website”) is operated by or on behalf of Fields Retail Limited (part of the Anthony Nicholas Group), registered in the Republic of Ireland (company number IE013388) and having its registered office at 25-26 Earlsfort Terrace, St Kevin's, Dublin 2 D02PX51. Our VAT registration number is 9S41932W.
In these Terms, when we refer to we, us, our etc, we are referring to Fields Retail Limited. When we refer to you, we are referring to you, the customer.
These Terms, and any Contract between us, are only in the English language.
You can contact us by writing to us at the above address, by emailing email@example.com or by calling us on +353 1 5392000.
Please see section 4.9 (Your Right to Cancel) below for information on how to exercise your legal right to cancel under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013.
In these Terms, when the following words with capital letters are used, this is what they will mean:
"Bespoke Items” means Goods which are made-to-measure or made to your specification, customised or custom-made, or personalised and includes (without limitation) any bespoke or engraved jewellery;
"Contract" means the contract for the purchase and sale of the Goods through the Website which is formed in accordance with section 4.4 (How a Contract is Formed Between Us) below;
"Goods" means the products (including, but not limited to, watches, jewellery and rings) which we make available for sale through the Website;
"Event Outside Our Control" means any act or event beyond our reasonable control including, without limitation, strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
"Order" means an order for Goods which you submit to us through the Website using our online ordering system; and
"Terms" means these terms and conditions of sale.
In order to place an Order through the Website, you must be
If you wish to purchase any goods or services on behalf of a business, please contact us using the details provided above.
When you place an Order through the Website, you are offering to buy those Goods from us and are obliged to pay for the Goods at that point. We will send you an acknowledgement email shortly after you place your Order. However, this email is simply acknowledging receipt of your Order and does not mean that your Order has been accepted. You should note that:
If we accept your Order, we will send you an acceptance email which confirms the details of the Goods and the total value, and also confirms that the Goods have been (or will be) dispatched ("Dispatch Email"). The Contract between us is formed when we send you the Dispatch Email.
If we are unable to supply you with Goods, for example, because the Goods are not in stock, are no longer available, or because of an error in the price on the Website, we will inform you of this by email or telephone and we will not process your Order. We will refund the full amount of your payment if you do not wish to order alternative Goods from us or, in the case of a pricing error, order the Goods at the correct price.
We will do what we reasonably can to meet the estimated delivery timeframe referred to in the Dispatch Email, (which timeframe will be within 30 days of the date of the Dispatch Email), with the Goods to be delivered to the address stated in the Dispatch Email. However please note that this date is only an estimate and may be affected by an Event Outside Our Control. If we are unable to meet the estimated delivery date, we will contact you with a revised estimated delivery date. You should note that, if we miss this 30-day delivery deadline, you may cancel the Contract if:
The Goods will be your responsibility from delivery. If, for whatever reason, you have not paid for the Goods in full by the time they are delivered to you, you will only own the Goods when we have received payment in full, including all applicable delivery charges.
If the Goods are being delivered to a Fields store through our Click & Collect service, the following will apply:
Please note that the Click & Collect service is available for purchasable products online excluding resized or special order rings and special order name necklaces.
Further information on our Click & Collect service is available on our Delivery page.
If you order Goods for delivery to an address out with the Republic of Ireland, your Order may be subject to import duties and taxes which are applied when the Goods reach that destination. Please note that we have no control over these charges, and we cannot predict their amount. It is your responsibility to check if any such import duties and/or taxes are payable and, if so, to pay any and all such import duties and taxes. You should contact your local customs office for further information before placing your Order.
In certain countries, some Goods may be prohibited entirely or subject to restrictions. It is your responsibility to check if there are any such prohibitions or restrictions in the destination country. You must comply with all applicable laws and regulations of the country for which the Goods are destined, and we will not be liable or responsible if you break any such law.
You should note that, where Goods are to be delivered to an address outside of the Republic of Ireland, any manufacturer warranty may not be valid in that destination country and the manufacturer's service options may not be available. You should also note that the Goods (and accompanying materials and literature) may not be designed in accordance with destination country standards, specifications, and labelling requirements.
When you purchase Goods through the Website, the exchange rate will be determined by your bank or credit card provider. We have no responsibility for this. Your bank or credit card provider may also charge you administration costs. You should check with your bank or credit card provider to establish what charges may be payable.
International orders may be cancelled by Fields Retail Limited in cases of unresolvable customs clearance issues.
Please note that Gucci watches and jewellery are not eligible for international shipping outside of EEA, UK and Switzerland.
We may offer specific discounts or promotional offers from time to time. Such discount/offers will be subject to the specific terms and conditions stated on the Website in respect of these offers, in addition to these Terms.
FIELDS PRIVILEGE CLUB
GIFT WITH PURCHASE (GWP) OFFERS
Unless noted differently under Terms and Conditions, all free gifts advertised on the Fields website, email or social media are available exclusively online at www.fields.ie and are not available in any Fields’ stores.
WOLF WINDERS FREE GIFT WITH PURCHASE TERMS & CONDITIONS
Promotional codes cannot be applied retrospectively to your order. If you place an order without correctly applying the promotional code, we will be unable to reimburse you the discount once your order has been placed.
ONLINE ONLY SALE OFFER
Our online sale offer is subject to availability, while stocks last. The sale/offer discounts offered online, are available online only and are not available in any Fields’ stores.
The prices are displayed on the Website and are inclusive of VAT and any other applicable taxes (which are charged at the current rate at the time of purchase). We will do what we reasonably can to ensure that the prices stated on the Website are accurate and up to date. In the event of any pricing errors, we will notify you by email or telephone and give you the opportunity to re-confirm your Order at the correct price.
You must pay for the Goods at the time of submitting your Order. As stated in section 4.3 (Placing an Order Online) above, by placing your Order you will be under an obligation to pay for the Goods at that time. Payments must be made by credit/debit card, Apple Pay or PayPal (please see the relevant part of the Website for a list of those payment cards accepted and method of payment here). By submitting a credit or debit card number, you:
If, for whatever reason, we do not accept your Order, we will refund your payment in full.
You may be subject to validation checks and/or third-party authorisations depending on your method of payment.
Please note that, even if the Contract has been concluded, we do not have to provide the Goods to you at the incorrect price if the pricing error is obvious and could reasonably have been recognised as a pricing error.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.
If you are a consumer, you have a legal right to cancel a Contract under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 during the period set out below. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep the Goods, you can notify us of your decision to cancel the Contract and receive a refund. This cancellation right does not apply in the case of any Bespoke Items or Goods sealed for hygiene or health protection reasons (for instance, earrings or other pierced items) which are unsealed after delivery. Advice about your legal right to cancel the Contract is available from the National Consumer Agency or Citizens Information Centre. Advice about your legal right to cancel the Contract is available from the National Consumer Agency or Citizens Information Centre.
If you cancel the Contract we will:
(i) If you have received the Goods and we have not offered to collect them from you 14 days after the day on which we receive the Goods back from you or, if earlier, from the day on which you provide us with evidence (for example, proof of posting) that you have sent the Goods back to us.
(ii) If you have not received the Goods or you have received them and we have offered to collect them from you 14 days after you inform us of your decision to cancel the Contract.
(iii) If you have returned the Goods to us under this section because they are faulty or described incorrectly, we will refund the price of the Goods in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us.
If the Goods have been delivered to you before you cancel the Contract:
Because you are a consumer, we are under a legal duty to supply Goods that are in conformity with this Contract. As a consumer, you have legal rights in relation to Goods that are faulty or not as described. These legal rights are not affected by your right of return and refund in this section or anything else in these Terms. Advice about your legal right to cancel the Contract is available from the National Consumer Agency or Citizens Information Centre.
We may cancel any Contract (or any part of the Contract) if for any reason the Goods are withdrawn by the manufacturer or by order of any governmental authority, in which event we will notify you by email and refund any payments you have made in respect of the Goods.
With the exception of any Bespoke Items, Goods are subject to a 14-day money back guarantee provided that they are returned to us in their original condition and packaging within 14 days of the date of delivery to you, in the case of our Click & Collect service, collected by you. The Goods must also be accompanied by our dispatch paperwork.
Where Goods are returned out with this 14-day period, but within the period of 30 days from the date of delivery, such Goods may be exchanged provided that the conditions in this section 4.11 are met.
Prior to returning the Goods, you should contact us at firstname.lastname@example.org or call us on +353 1 5392000. Items may be returned direct to Anthony Nicholas Group, PO Box 13533, Fonthill, Dublin 22. Subject to your statutory rights, Goods which have hygiene seals cannot be returned under this section 10 if the hygiene seals have been unsealed.
Some of our Goods are subject to a manufacturer's guarantee. Such a guarantee is in addition to your legal rights in relation to faulty Goods or which are not as described. If you suspect that the Goods are faulty or defective, you must notify us (by emailing email@example.com, calling +353 1 5392000) as soon as you become aware of the defect. Your remedies in respect of any such alleged defect will depend on the terms of the manufacturer's guarantee. These guarantees often contain time limits, so it is important that you notify us as soon as possible. If the Goods are still within the manufacturer's guarantee period, we will return them to the manufacturer for testing. The manufacturer will determine if the Goods are defective and we will notify you of the manufacturer's decision, the amount of any refund which is to be paid to you and when such payment will be made.
If you are returning Goods to us by post or courier, we strongly recommend that you send them by way of a "signed for" delivery service to ensure proof of delivery and insurance for the Goods whilst they are in transit. We cannot be responsible for any Goods which are lost in transit. Alternatively, you may take the Goods, with proof of purchase, directly to any Fields store. Refunds will only be made to the card used to purchase the Goods or to your Apple Pay/PayPal balance.
Except as expressly provided in this section 4.11 (Returns), this Website, the service, and the Goods are provided on an "as is" and "as available" basis. The express warranties stated above are in lieu of all other warranties, express or implied or statutory, including without limitation any implied warranties of merchantability or fitness for a particular purpose and any warranty of non-infringement.
If we fail to comply with these Terms, we may be responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence. We will not however be responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into the Contract.
Nothing in these Terms shall limit any rights you might have as a consumer or other legal rights that may not be excluded by law.
We will endeavour to process refunds as follows:
Refunds are made in the same form of payment originally used for purchase. When a refund is made to a credit/debit card or Apple Pay/PayPal it may not show up in your account straight away as the clearing banks take time to process the refund. Typically, this can take up to 7 (seven) working days but varies depending on your own bank. If you would like further clarification on the timescales involved, please contact your card issuer.
NORTHERN STAR SPECIAL ORDERS
The Northern Star collection of diamond rings and jewellery comes available in 18ct white gold. Northern Star designs that can be ordered in either 18ct yellow gold, 18ct rose gold or platinum are termed as ‘special/bespoke orders.
The pre-owned watch selection available online at Fields the Jeweller contains a combination of ex-display store models and pieces that have been returned to us after being purchased. Before a watch is sold as a pre-owned watch, we ensure that their batteries are working, and they receive a buff and shine at our in-house jewellery and watch workshop.
Each pre-owned watch comes with a six-month in-house warranty. During this time, complimentary repairs can be carried out on the watch (excluding accidental damage and misuse) with the repairs being carried out by our in-house workshop or outsourced to one of our preferred workshops if required.
Please note that pre-owned watches are not sent to their brand workshops to be repaired. If you change your mind within seven days of receiving your pre-owned watch, e-mail us on firstname.lastname@example.org and we will arrange a refund. Call us on +353 1 539 2000 for any additional enquiries.
4.17.1 GIFT VOUCHERS
4.17.2 GIFT CARDS
We will not be responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract which are caused by an Event Outside Our Control. If an Event Outside Our Control takes place that affects our Contract with you we will contact you as soon as reasonably possible to notify you. Please note our obligations under a Contract will be suspended for the duration of the Event Outside Our Control.