Repairs & Services

At Fields, our jewellery and watch repairs are carried out by qualified goldsmiths and accredited watchmakers. We provide reliable services including resizing, cleaning, refurbishment and specialist repairs.
With faster lead times, competitive pricing and lifetime care on diamond jewellery, you can trust us to keep your pieces in excellent condition.

JEWELLERY SERVICES AND REPAIRS

We offer a full range of professional jewellery services, from simple adjustments to specialist repairs, ensuring your pieces are cared for to the highest standard.

RING RESIZING AND RESHAPING SERVICES

We resize and reshape rings in silver, gold, and platinum to ensure a comfortable and secure fit. Options such as sizing balls can also be added for extra comfort and stability.

JEWELLERY CLEANING AND POLISHING & RHODIUM PLATING

Our cleaning and polishing services restore the shine of your jewellery. For white gold pieces, we provide rhodium plating to renew their bright, white finish.

JEWELLERY REPAIR SERVICES

We carry out a full range of jewellery repairs, including fixing broken chains and catches, and tightening or resetting stones to ensure your pieces are secure.

JEWELLERY REMODELLING AND REMOUNTING

We remodel old or broken jewellery and remount stones to give your pieces a new look. This can range from updating a setting to completely transforming a design.

CLAW RE-TIPPING

We can re-tip worn or damaged claws to ensure gemstones are secure and protected.

ENGRAVING & HALLMARKING

We offer engraving for personalisation and hallmarking to certify the quality and authenticity of your jewellery.

PEARL RESTRINGING

Our pearl restringing service ensures necklaces and bracelets remain secure and well presented. Cleaning and polishing can also be carried out at the same time.

WATCH SERVICES AND REPAIRS

Keep your watch performing at its best with our professional repair and servicing options. From everyday fashion watches to luxury Swiss timepieces, we provide everything from quick battery changes to full servicing in partnership with the original brands.

BATTERY REPLACEMENT & RE-SEALING

We replace watch batteries and carry out resealing to help maintain water resistance and reliable performance.

STRAP REPLACEMENT

We offer a choice of branded straps or in-store options to suit your watch.

WATCH SERVICING

We arrange full servicing, inspection and calibration for quartz, automatic and chronograph watches. Bring your watch to us and we’ll provide an estimate for the work before it is carried out, ensuring it receives the right level of care.

How To Use Our Repair Services

Book a repair appointment at your nearest Fraser Hart store using the link below.
Our team will assess your item in-store and advise on the repair process, timeframe and any costs. Some repairs may be carried out in-store, while others will be sent to our workshop.

REPAIRS & SERVICES FAQS

In-house ring sizing is typically quicker than external watch repairs. Timeframes depend on the brand and type of service required. Different watch brands have varying expected timeframes for repairs.
When dropping your item off, our sales associate will advise you on when you should expect your repair back.

White gold is a mix of gold and other metals, plated with rhodium for a bright finish. Platinum is a naturally white metal that’s more durable but heavier.

We offer a variety of fonts. Our engraving is performed by machine to ensure accuracy.

You can view all prices in our repairs and services pricelist.

Clean your gold jewellery regularly with a soft cloth, and avoid exposing it to harsh chemicals or chlorinated water.

CARE GUIDES

Jewellery and watches need the right care to stay in great condition.
Our care guides offer expert tips on cleaning, storage and maintenance, giving you confidence that your pieces will continue to look and perform as they should.