Returns & Exchanges
Fields.ie operates a 30 day exchange or refund policy. Our refund policy is exclusive to our online store.
All goods must be returned unworn, in original packaging, in original condition and accompanied by proof of purchase.
Refunds & Exchanges by post
Should you wish to exchange or receive a refund on an item please return the item to the address below by post* within 30days of receiving your order. All goods must be returned unworn, in original packaging, in original condition and accompanied by proof of purchase, to the following address:
Anthony / Nicholas Group
Greenouge Business Park
Refunds CAN NOT be processed through any Fields store.
Our refund policy is exclusive to our online store due to the nature of online shopping and the fact that the item may vary in size or colour to the customers’ expectations.
*Fields are not responsible for any items lost in transit while being returned to us. To ensure your items are covered for any loss or damage and that their journey back is recorded, we advise that all items are returned by registered post.
Exchanges through stores
You may return the item(s) to any of our 14 Fields stores, with proof of purchase, for a 30 day exchange. You will be able to receive a direct exchange or credit note but will not be able to receive a refund by this method of return. Please make sure you bring with you the receipt of purchase that was emailed to you at time of purchase.
For hygiene reasons, we regret that we cannot accept the exchange of earrings once the packaging has been opened. This does not affect your statutory rights.