Fields.ie operates a strict 14 day Refund policy and a 30 day exchange policy.
These policies cover items bought from our online store and all goods must be returned unworn, in original packaging, in original condition and accompanied by proof of purchase.Earrings can only be exchanged or refunded in the tamper-proof packaging.We offer this returns policy in addition to your statutory rights.
Return an Item by Post:
Should you wish to exchange or return an item, please return the item to the address below by post* within 14 days of receiving your order. All goods must be returned unworn, in original packaging, in original condition and accompanied by proof of purchase.
Items presented in in-store are only eligible for an Exchange - stores cannot process a refund.Returns Address:
Anthony / Nicholas Group
Greenouge Business Park
Return a Web Order to a Fields Store:
Alternatively, you may return the item(s) to any of our 14 Fields stores, accompanied by the original receipt which would have been emailed to you when the order was placed, for a 30 Day exchange.
You will be able to receive a direct exchange or credit note but will not be able to receive a refund by this method of return. Stores cannot provide refunds on Web Orders.
Please make sure you bring with you the receipt of purchase that was emailed to you at time of purchase.
**For hygiene reasons, we regret that we cannot accept the exchange of earrings once the packaging has been opened. This does not affect your statutory rights.
If you have a product in one of our stores for repair you can now contact the store about your repair, you can find our 14 Fields stores here, we would ask for your patience with each individual store while they update you on your repair.